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A commercial real estate company faced significant cellular connectivity issues in their newly constructed building. In the parking garage, newly installed EV chargers required a connection to users’ cell phones to initiate charging and process payments.
However, due to the lack of cellular signal in the garage, the chargers were rendered inoperable. Inside the building, tenants in the interior suites experienced zero cellular service, causing widespread inconvenience. This connectivity issue not only disrupted tenant operations but also led to significant business interruptions and dissatisfaction.
To resolve the issue, we implemented a comprehensive backbone infrastructure within the building. This involved running a connection from the MDF (Main Distribution Frame) to the roof, where we installed multi-directional cellular antennas designed to provide optimal reception regardless of the provider.
From the MDF to the roof, we integrated cellular transmitters throughout the building, ensuring seamless distribution of cellular connectivity to every suite and common area. This solution successfully extended reliable cellular coverage to all parts of the building. As a result, they now enjoy exceptional cellular reception throughout their facility.