Unified Communications as a Service (UCaaS) & Voice Over IP (VoIP)

The Navicon Group provides all your UCaaS needs from VoiP and SIP Trunks, cloud services, mobility and unified communications, ensuring on-premise solutions and scalability to suit your custom needs.

VoIP & SIP Trunks

If you haven’t upgraded your communications systems in 5 years to keep up with changing technology, you may be missing out on savings and efficiency. The Navicon Group can provide the information you need on the opportunities provided by VoIP (Voice over Internet Protocol) and SIP (Session Initiation Protocol).

Advantages include:

A single network infrastructure for Voice and Data can save you money.
Utilizing SIP Trunks rather than costly copper lines is more affordable without sacrificing sound quality. A SIP trunk is the virtual version of an analog phone line. Using SIP trunks, a SIP provider can connect one, two, or twenty channels to your PBX, allowing you to make local, long distance, and international calls over the Internet.
Call paths can be adjusted for special events or seasonal upticks in call volume.

Mobility

Connect with employees, customers, and vendors wherever they are.

Pick your device; Cell Phone, Tablet, or Laptop.
Access data and communicate with Clients & Colleagues.
Work anywhere and everywhere with mobile integration.

Cloud Services

Survivability, Reliability, and Business Continuity. Your Cloud-based communications won’t skip a beat when power and/or internet access is lost.
Your Communication System is the key that brings business to you and allows you to maintain good customer relations.

Flexibility allows your communication system to shrink or grow depending on your needs seasonally or year-to-year.
One federated system is optimal for all office locations & remote employees.
Monthly terms rather than a large upfront lump sum designates these systems as operating expenses that are typically 100% tax deductible every year!

Unified Communications

Unified Communications makes communicating easier and increases productivity through:

Consistency. Set up call handling rules based on time, date, location, or presence.
Visibility. See presence and quickly exchange information via IM or SMS!
Visual voice mail. Make it easy to review, add a comment, and forward to colleagues.
Full integration. Connect voice with email and contact lists.

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What Our Clients Say

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Lucas Mulkern, Director of Rooms, Hotel Commonwealth

Working with The Navicon Group was great. They were knowledgeable about the cameras and how to use different types in different situations, helpful migrating existing cameras into the new system and even ran extra cables to accommodate the new cameras when we were ready to expand.

Dianne Hills, Executive Director, My Brother’s Table.

Being so understaffed, we rely heavily on our Axis technology to keep our volunteers, service providers and guests safe wherever they are in this huge facility. We can see what’s happening in all the different corners, control access to specific doors, and still create a welcoming atmosphere for our guests.

Megan Tremouliaris, Easton Sunoco

I have nothing but good things to say about K & M . They installed our home security system and it has worked out great. We will also be using them in the future to update our business security system. Definitely recommend!

Sean, Chuckran Auto Parts

We’ve worked with The Navicon Group now for years and trust their team to meet our low voltage technology needs. Throughout their time with us they have provided consistent quality solutions and service, helping our business to move forward. The professionals there really understood the needs of our business and created an effective solution to improve our communications and business processes.

William Silver, Chelmsford Public Schools

In the realm of structured cabling The Navicon Group stands out as a leader. Many companies claim they have the knowledge, expertise, and manpower to complete large scale cabling installations, but they consistently deliver high quality work done on time and on budget. When considering a cabling vendor for any of your upcoming projects you owe it to yourself and your organization to talk to The Navicon Group.

Gary Hoffstein, Security Lock Distributors

I have used The Navicon Group for over 10 years after using many wiring companies before who didn’t get the job done on time or ran over budget. Their team is the best. Every job over the past decade has been on time and within budget. I can’t say enough about the quality of work!

Luke Callahan, Groton-Dunstable Regional School District

The Navicon Group has been a wonderful partner in our district’s infrastructure upgrades. Their team provided needed expertise in a professional manner, allowing us to bolster internal and external bandwidth through installation of Cat 6 and 10GB fiber cabling, replaced wireless access points, properly documented of all this work and best of all, they have supported our district goals to expand the use of educational technology. As with any large scale project, communication and details matter the most and this is where The Navicon Group and their talented team was at its best!